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Orange County Neighborhood Services Division Performance Survey
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Orange County Neighborhood Services Division provides programs and resources to assist citizens and organizations in the revitalization and preservation of neighborhoods.

Your comments and suggestions are very important to us. If we have recently provided assistance or services to you or your neighborhood, please share your experience with us by completing and returning this questionnaire. Thank you for your input!

Fields denoted with an asterisk (*) are required.
*1. Please provide the name of your neighborhood, neighborhood organization, or your street address.

*2. How did you find out about Neighborhood Services?  (Please choose at least one)

Telephone referral
Letter
Internet / website
Community meeting
Workshop
Annual Community Conference
N-PACE Magazine

Other

*3. What issue or for what reason did you contact Neighborhood Services?  (Please choose at least one)

Grants or funding
Forming a neighborhood organization (Neighborhoods 21)
Problems or questions with a Homeowners/Condo Association
Crime Prevention
Community Code Enforcement
Community Clean Up
Spring Clean
Yard of the Month
Workshop / Conference

Other

*4. Please indicate your position on each statement below:

 

Agree

Disagree

N/A


My primary issue was addressed.


My issue was not resolved but I was provided other options.


I was treated courteously and professionally.

I received timely notice of meetings.

My call / email was returned within 24 hours.

My overall experience with Neighborhood Services was positive.
5. If a member of the staff provides exceptional service, please let us know his / her name and what s/he did:
6. Comments or suggestions:
*7. Please provide your name and contact information so we can contact you for further discussion:

Name:

Phone or Email:

 




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